Terms & Conditions

About Us

FDT UK is the trade mark name of FIRST DRIVE TRAINING UK LIMITED.

Here at FDT UK, we have individual franchised driving instructors who are employed individually. They are acting as franchisees on a contract with FDT UK. To make it clear, your driving tuition contract is only between you and the instructor of your choice.

Learner Driver – Terms and Conditions

In order to start having driving lessons, you will need to:

• Be 17 or above (or 16 or above if you have a disability).
• Possess a valid driving licence for the UK (this can be a provisional, full, or suitable foreign licence).

It’s up to you to demonstrate to your instructor evidence of your valid driving licence prior to the commencement of your first lesson. If you fail to produce this evidence, your instructor can refuse the lesson but can still charge you for it.

Paying for Lessons

Pre-paying with FDT UK

• FDT UK runs its website and contact centre to enable you, our customer, to buy driving lesson packages from an FDT UK driving instructor.
• You (or somebody on your behalf – see “Notice to individuals making pre-payments for lessons on another person’s behalf” below) may pay for driving lessons in advance by one of the methods listed below:
• Payment by debit or credit card over the internet at our website.
• As part of its booking agency service, FDT UK accepts and agrees that the following terms (which are the terms of the FDT UK pre-payment scheme) will apply to all prepaid bookings:
• Your money (including any paid on your behalf) will be retained by FDT UK on trust for you in a designated Client Account. Such an account will be a UK bank account selected by FDT UK (which may be an interest-bearing deposit account), segregating your money from the trading liabilities and assets of FDT UK.
• Your money retained in the Client Account will not be drawn upon to remunerate your instructor except on a lesson-for-lesson basis once the lesson has been provided to you. Money can also be utilised where you have a charge to pay your instructor because of your inability to give notice of non-attendance or cancellation in accordance with the terms of the FDT UK pre-payment plan (see our Cancellation Policy).
• Payment from your funds to the instructor for delivered lessons will only be made if you have not raised a dispute with FDT UK in line with the policy detailed below.
• Following the delivery of each driving lesson, your instructor will confirm to FDT UK that the lesson has been delivered. FDT UK will then email you (to the latest email address you have supplied to FDT UK). The email will specify the instructor’s name, the length of the driving lesson, and the date and time of delivery. If you wish to dispute the information contained in the email, you need to inform FDT UK at once, but at any rate within 72 hours of the date and time of the email, to put the transaction into dispute. If you fail to dispute the information within the said period, then the instructor shall be paid automatically by your money being held in the Client Account for the driving lesson provided.
• If you have a query or complaint regarding any part of your driving instruction or your instructor, you must notify FDT UK within the timeframe outlined above by emailing info@fdtuk.co.uk, and we will seek to resolve the matter as soon as possible.
• In case you at any time have inadequate funds in the Client Account to pay for lessons you’ve attended, you will be required to remit the deficit to the instructor yourself.
• All interest (if any) which may arise on money held in the Client Account shall be the property of FDT UK, and you consent that neither you nor your instructor nor any other individual shall have any claim on or right to any such interest.

Notice to Individuals Making Advance Payments for Another Person’s Lessons:

Where the pre-payer is not the customer to whom the pre-payment is being made, then such pre-payment shall be deemed as having been paid by the customer. The pre-payer (a Non-Customer) shall have no right to any such monies under these conditions or any interest upon the same, nor rights under these conditions. FDT UK does not render any services to the Non-Customer and runs the pre-payment scheme for the benefit of learners alone, and these terms provide, in accordance with which they are entitled to refunds of monies paid by them. This notice does not and is not intended to limit or exclude any rights of the Non-Customer which cannot be limited or excluded by law.

Refund Policy

FDT UK’s Refund Promise

At FDT UK, we provide a simple “No-Hassle Refund Guarantee.” In the unlikely event that you do not wish to proceed with your driving lessons with us, we will refund any funds in your Client Account under the refund terms below without additional charges.

For security reasons, refunds will be made to the original card on which the payment was made. In the unlikely event that those card details are no longer current at the time when a refund is payable, FDT UK can require verification of the identity of the individual claiming the refund and can check the validity of any replacement card or bank account details you supply.

Our “No-Hassle Refund Guarantee” applies in particular to funds paid initially to FDT UK and kept on your behalf in our Client Account. Any funds paid directly to your instructor are excluded from this guarantee.

Funds you have paid to FDT UK for pre-booked driving lessons are redeemable for use for lessons within six months of your initial payment date. You realise that once this six-month window is up, you will not be able to get a refund on any unused money, nor can you put it towards booking extra lessons. But if, during this six-month window, you realise you don’t want to have any further of your prepaid lessons, you are entitled to a refund of the balance. To get a refund, contact FDT UK at info@fdtuk.co.uk.

You must only pay for driving lessons through the channels we’ve previously mentioned. Neither FDT UK nor your instructor can take responsibility for payments made through some other means. For instance, we do not organise driving lessons through social media platforms, auction websites, or other third-party websites. If there is a discounted promotion on partnership promotions, you will be given a unique promotion code to buy these lessons directly on our website or over the telephone via our contact centre. If, at any point, you are in doubt as to the authenticity of an FDT UK driving lesson offer made online or elsewhere, please email us at info@fdtuk.co.uk to confirm.

Booking Charges & Fees for Online Services

We have a non-refundable booking fee of £3.49 (inc VAT) on any lesson package, either blocks of hours or gift vouchers, bought via FDT UK. We charge this fee to administer the booking process between you and your instructor and to offset the costs of holding your money in the Client Account. This fee is non-refundable.

Also, there is a Digital Service Charge of £1.20 (inc VAT) paid on every hour of lessons you buy from FDT UK. This charge assists us in enabling safe technology for all customer transactions, providing useful learning tools, and supporting you continuously while with FDT UK. If a refund for prepaid lessons is sought and honoured under our Refund Policy, the Digital Service Charge will likewise be refunded in proportion to the percentage of the original purchase being refunded.

Redeeming Prepaid Lessons

You and your instructor have to decide on specifics such as the time, place, and duration of each individual driving lesson.

It is important that you notify your instructor of anything that would impact your ability or right to take driving lessons. This includes but is not limited to, not possessing or losing a valid driving licence.

Your tutor is not available every time you wish to have a lesson. You will have to verify and mutually agree on the lesson timings with your tutor.

Driving lesson rates differ in the UK. The rate they quote you when you make the payment holds for the postcode area where the lesson was bought. If you should decide subsequently to have a lesson in another category, the present rate within the new category could be less or more than what you originally paid. In that circumstance, the number of prepaid hours that you have will be adjusted up or down to account for the new lesson cost.

The cost per lesson for driving lessons may vary with time. Nonetheless, barring any change of location in delivering lessons, as stated above, lessons bought before the price adjustment will be given at the price you initially paid.

Cancellation Policy

If you want to cancel or postpone a driving lesson you’ve scheduled, you are required to provide your instructor with no less than 48 hours notice. If you do not, your instructor is entitled to charge you the full amount of that lesson.

Any transaction that is in dispute will be investigated extensively and expeditiously by FDT UK. You and your instructor will be informed of the result of such an investigation. No payment will be sent out from your money in the Client Account to either party until FDT UK is content that the investigation is finished.

Transferring Prepaid Lessons

Prepaid lessons taken in your name are not transferable and can’t be sold to someone else.

Paying Your Instructor Directly

You may choose to pay your instructor directly for lessons, excluding FDT UK from the payment. Your instructor will let you know what methods of payment they accept. If you decide to pay your instructor directly, you should get a receipt for your payment. Be aware that FDT UK has no liability for payments made directly to your instructor.

Liability

Neither your teacher nor FDT UK will be responsible to you for any loss or damage if:

• There is no breach of a legal obligation due to you from the concerned person or organisation.
• The loss or damage is not a reasonably foreseeable result of such a breach.
• Your own act or default causes or contributes to the loss or damage.
• The loss or damage arises through circumstances or matters outside the reasonable control of the concerned person or entity.
• Your instructor and FDT UK shall under no circumstances be liable for losses arising from any business interests you may have, including lost profits, loss of business opportunities, or business interruption.
• FDT UK shall be responsible for any loss or damage you suffer which is a direct result of a breach (including negligence) of any legal obligation FDT UK has towards you.

These Terms and Conditions shall not exclude any statutory rights you may have as a consumer.

Use of Your Personal Data and Information

Personal information and/or data relating to you that you submit to FDT UK and/or your teacher can be utilised to:

• Verify your identity.
• Helped administer and contact you in relation to the enhanced administration of any accounts, services, and products provided to you.
• Maintain debtors’ records, recover debt, stop and prevent fraud, administer your accounts or insurance policies, and authenticate your identity to prevent money laundering unless you produce other satisfactory identification.
• Carry out marketing analysis and customer profiling (including by means of transactional information) and produce statistical and testing data.
• Assist with identifying accounts, services, and/or products that we consider would be of interest to you. This can be achieved automatically by a scoring process based on the personal data and/or information you have provided, details we already know about you, and information from third-party agencies (such as credit reference agencies).
• Get in touch with you by any method (including mail, email, telephone, doorstep visits, text or multimedia messages) in relation to products and services provided by us and chosen partners.
• Share personal information and/or details that have been legally demanded by legal or regulatory authorities or where we have to share it within ongoing or planned legal proceedings.

We may monitor and record calls with you (and your emails) for quality control purposes, regulatory compliance, and training.

We may check your details with fraud prevention agencies. If you give us false or inaccurate information and/or falsify a person’s details and fraud is suspected, we will record this and may pass this information to fraud prevention agencies and other bodies to prevent fraud.

Terms and Conditions of Website

Utilising the FDT UK Website

Your access to and use of the FDT UK website is subject to these terms. You won’t use the website unless you agree with these terms. You’re only permitted to copy or print pages from this site for personal, non-commercial purposes. You cannot otherwise use, amend, copy, print, display, reproduce, distribute, or publish any information on this site without the specific permission of FDT UK.

FDT UK can, at any time and with or without notice, amend this site or the services or products listed on it. Details on this site could contain technical inaccuracies or typographical errors and be altered or updated without notice. FDT UK also reserves the right to make improvements and/or changes to the products listed here at any time, with or without notice.

Copyright

The images, logos, and names appearing on this website that identify FDT UK or other parties and their products and services are the exclusive marks of FDT UK and/or the respective third parties.

Disclaimers

While FDT UK has put effort into preparing the content of this website, please note that this website and the information, names, images, pictures, logos, and icons related to FDT UK or its products and services (or to third-party products and services) are provided “as is.” No representation or endorsement is made, and there’s no warranty of any kind, whether express or implied. This includes but isn’t limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy. To the fullest extent permitted by law, all such terms and warranties are excluded.

In no circumstances will FDT UK and/or any of the partner companies be responsible (whether in contract or tort, including negligence or breach of statutory duty or otherwise) for any losses incurred and arising from or in connection with the usage of this website. This includes, without limitation, indirect or consequential losses, loss of business, loss of profit, loss of data, loss of anticipated revenue, or special loss.

FDT UK makes no warranty as to the accuracy, completeness, verification, or comprehensiveness of information contained on this website. We disclaim all liability for the accuracy and completeness of information on the website and for any reliance placed on such information by anyone.

FDT UK gives no guarantees that the functionality or materials available from or on this website will be continuous or free from defects, that faults will be corrected, or that this website and the server which hosts it are virus or bug-free, or that they are the complete functionality, accuracy, or reliability of the materials.

Links to Other Websites

Some (hypertext) links on our website will lead to websites that are not owned or controlled by FDT UK. When you follow these links, you’ll be leaving the FDT UK website. FDT UK doesn’t have any control over and doesn’t accept any responsibility or liability for the content on any such third-party website. By linking to third-party websites, FDT UK isn’t directly or indirectly attempting to obtain business or give any warranties to anyone in any other country.

Jurisdiction and Law

Unless we tell you otherwise, our products and services outlined on this site are aimed solely at residents of the UK (including the Channel Islands and Isle of Man). The information contained on this site isn’t directed at anyone outside the UK, and we will not accept applications from people who live outside the UK unless otherwise stated. FDT UK does not warrant that any product or service available on the site is appropriate for use or available in other jurisdictions. Information and materials contained on this site may not comply with laws other than those of the United Kingdom. By accessing this site from other jurisdictions, it’s your duty to comply with applicable local laws if and to the extent they apply. The numbers given are only for UK calls.

These Terms and Conditions, as well as any product or service terms on this website, will be interpreted in accordance with and governed by the laws of England and Wales. Unless otherwise agreed specifically, any disputes under these terms will be resolved exclusively by the English and Welsh courts.

Changes to Terms and Conditions

FDT UK may update these terms and conditions at any time by publishing updates on our website. It’s your responsibility to visit the website’s terms and conditions regularly so you’re aware of the current version. Your continued use of this website after changes have been published will indicate that you agree to the amended terms and conditions.

We suggest that you print and retain a copy of these terms and conditions from time to time, a copy of any terms and conditions applicable to any product or service you apply for online, and any completed and returned application form.

Ownership of Website

This site is owned by FIRST DRIVE TRAINING UK LIMITED, whose registered office is: 19 Garratt House Guiness Trust Estate, Stamford Hill, London, United Kingdom, N16 5QJ. The company is an English and Welsh company.

Customer Services

To contact us regarding customer service, email info@fdtuk.co.uk.

Corporate Driver Training – Terms of Service

IMPORTANT NOTICE: These terms describe the contract between you (a Client or Supplier) and FDT UK, which supplies services to you in that role. Please take time to read them. They set out your legal rights and are enforceable against you without a physical signature.

1. Definitions

In this Agreement, the following words have the meanings set out below:

• Business Day: A day that is not a Saturday, Sunday, or public holiday in England when banks in London are open for business.
• Charges: The charges payable by the Client for FDT UK’s provision of Services, as outlined in the Contract Specifics.
• Conditions: These full terms and conditions are set out from Clause 1 (Interpretation) to Clause 9 (General), including both.
• Contract: The written Agreement between the Client and FDT UK for the provision of Services, in accordance with the Contract Specifics, these Conditions, and any Schedules attached.
• Control: As defined in section 1124 of the Corporation Tax Act 2010, a “change of control” will be construed accordingly.
• Client Data: Information submitted by the Client or FDT UK onto the Digital Platform for the Client’s use of the Driver Risk Management Solutions.
• Client Materials: All materials, equipment, tools, designs, specifications, and data (other than Client Data) submitted by the Client to FDT UK.
• Deliverables: All materials, products, and documents produced by FDT UK or its agents, subcontractors, and staff as part of or in connection with the Services in whatever form, including but not limited to data, computer programs (other than the Digital Platform), reports, and specifications (even draft specifications).
• Driver Risk Management Solutions: Driver risk management services are to be provided by FDT UK to the Client through the Digital Platform, as set out in the Contract Specifics and further detailed in Schedule 1 (where applicable).
• Driver Risk Management Solutions Monthly Fee: The sum specified as such within the Contract Specifics.
• Driver Risk Management Solutions Start Date: The date on which FDT UK is to begin delivering the Driver Risk Management Solutions, being the date specified as the Driver Risk Management Solutions Start Date in the Contract Specifics.
• DVSA: Driver and Vehicle Standards Agency.
• Intellectual Property Rights: Patents, utility models, rights of inventions, copyright and neighbouring rights, moral rights, trademarks and service marks, names of businesses and domain names, rights in trade dress and get-up, goodwill and the right to sue for passing off or unfair competition, design rights, rights in computer programs, database rights, rights to use and protect the secrecy of confidential information (including know-how and trade secrets), and all other intellectual property rights. Both registered and unregistered rights, and all applications and the right to apply for, be granted, renew or extend, and claim priority from such rights, and all similar or equivalent rights or forms of protection which now exist or may in the future exist anywhere in the world.
• Platform: The Driver Risk Management Platform is offered by FDT UK under the Driver Risk Management Solutions.
• FDT UK: FIRST DRIVE TRAINING UK LIMITED, whose registered address is at 19 Garratt House Guiness Trust Estate, Stamford Hill, London, United Kingdom, N16 5QJ.
• Services: The Training Services and/or the Driver Risk Management Solutions (as the case may be), including but not limited to any Deliverables, to be provided by FDT UK pursuant to this Contract, as set forth in the Contract Specifics and further described in Schedule 1.
• Subscription Period: The period for which FDT UK has to deliver the Driver Risk Management Solutions to the Client under and in accordance with this Contract.
• Training Date(s): As set out in the Contract Specifics.
• Training Services: The training services, but without limitation to any Deliverables, are to be performed by FDT UK under the Contract, as described in the Contract Specifics and more fully detailed in Schedule 1 (if applicable).
• Training Services Fee: The sum specified in the Contract Specifics.
• Training Services Start Date: The date on which FDT UK is to begin delivering the Training Services, being the first Training Date in the Contract Specifics.
• FDT UK Intellectual Property: All intellectual property rights subsisting in the digital platform and the deliverables, as well as any client materials included within them.

Interpretation of Terms

Except in the case of an expressly stated intention to the contrary in this Agreement, any mention in this Agreement of an act of parliament or a particular legal provision:

• Refers to that provision or law as amended, supplemented, or re-enacted from time to time; and
• This includes all regulations and statutory instruments that are, for the time being, subsisting and in force thereunder.

Terms like “including,” “includes,” “specifically,” “for example,” or any of the like wording are to be taken as giving examples only and do not limit the meaning of the words, description, definition, phrase, or term preceding them.

For the purposes of this document, “writing” or “written” communication includes email.

Service Provision Commitments

Provided always that the Client shall pay the appropriate fees as set out in Clause 6, and within the restrictions outlined within this Clause 2, FDT UK shall provide the Training Services to the Client from the Training Services Commencement Date (if Training Services form part of the Agreement). Consequently, FDT UK will deliver the Driver Risk Management Solutions to the Client from the Driver Risk Management Solutions Commencement Date (in case Driver Risk Management Solutions form part of the Agreement). In each situation, this provision will be implemented according to the provisions of this Contract.

While delivering these services, FDT UK will:

• Perform all Services with reasonable care and skill.
• Carry out the Services in all material terms as per the applicable service description set out in Schedule 1.
• Ensure that all the Deliverables and all goods, materials, standards, and techniques employed in the provision of the Services are of satisfactory quality and reasonably fit for their specified purpose.
• Obey all relevant laws, statutes, regulations, and codes that are in effect. FDT UK will not be responsible under this Agreement, however, if its observance of these regulations will result in a violation of its obligations under this Agreement.
• Exercise reasonable care overall. Client Materials are in its custody and are made available for collection by the Client on reasonable notice and request. FDT UK shall be entitled to dispose of Client Materials in case the Client does not collect them within a reasonable period from the termination or expiry of the Contract.
• Maintain the right to vary the Training Date and start time by giving notice by telephone, email, or post at any time. FDT UK will make reasonable efforts to deliver the training services on the arranged training date and at the specified start time. However, if FDT UK needs to cancel a course, the Client will be provided with the subsequent available Training Date.

When FDT UK is providing Driver Risk Management Solutions:

• Subject to the limitations set forth in this Clause 2 and the other terms and conditions of this Agreement, FDT UK grants the Client a non-exclusive, non-transferable license, without the right of grant of sublicenses, to use the Digital Platform for internal business purposes of the Client only during the Subscription Period.
• FDT UK shall not be held liable for failure to comply with sub-clauses 2.2.1 to 2.2.3 (inclusive) where any non-conformity of the Digital Platform is due to its use in contravention of FDT UK’s instructions or due to changes or alterations made to the Digital Platform by anyone other than FDT UK or its approved contractors or agents. In case the Digital Platform fails to be in accordance with sub-clauses 2.1 up to and including 2.2.3, FDT UK will, at its own expense, employ reasonable commercial efforts to effectively remedy any such non-conformity or furnish the Client with an alternative means to obtain the intended performance. Such rectification or substitution constitutes the Client’s entire and exclusive remedy for any failure to comply with sub-clauses 2.2.1 up to and including 2.2.3 with regard to the Driver Risk Management Solutions.

FDT UK’s Service Provisions

FDT UK cannot promise that:

• The Client’s use of the Driver Risk Management Solutions shall be uninterrupted or completely error-free.
• The Driver Risk Management Solutions, related Deliverables, or any information the Client acquires by using these services will exactly meet all Client specifications. (But FDT UK will make reasonable efforts to ensure that any deliverables connected with training services comply with current legislative and regulatory requirements.)
• The Digital Platform or the Driver Risk Management Solutions shall be free from viruses or malicious software.

FDT UK is not responsible for delays, delivery failure, or other loss or damage due to the transmission of data over communication networks and facilities, including the Internet. The Client recognizes that the Driver Risk Management Solutions and Deliverables can be subject to limitations, delays, and other problems inherent in accessing the use of such communication infrastructure.

FDT UK will follow its normal archiving procedures for Client Data and may revise these at its discretion from time to time. If any Client Data shall be lost or destroyed, the Client’s sole and only remedy against FDT UK will be for FDT UK to use commercially reasonable efforts to restore the lost or destroyed Client Data from the most recent backup maintained by FDT UK in accordance with its standard archiving practice. FDT UK shall not be liable for any loss, destruction, modification, or disclosure of Client Data resulting from any third party, other than third parties that FDT UK has subcontracted to carry out services concerning maintenance and backup of Client Data, in respect of which FDT UK shall bear full responsibility.

FDT UK will use commercially reasonable endeavours to keep the Digital Platform available 24 hours a day, seven days a week, excluding:

• Scheduled maintenance is carried out during the 9 PM to midnight UK time maintenance window.
• Unplanned maintenance carried out outside normal business hours is subject to the provision that FDT UK has exercised reasonable endeavours to provide the Client with at least 6 normal business hours prior notice.

As part of the Driver Risk Management Solutions, and without any additional cost to the Client, FDT UK shall offer customer support services during ordinary business hours if the Client cannot access the Digital Platform.

The rights provided for in this Clause 2 are for the sole use of the Client and are not extended to any holding or subsidiary company of the Client.

Client Obligations

The Client is responsible to:

• Cooperate fully with FDT UK on all issues related to the Services.
• Comply with all relevant laws and regulations for its activities under this Agreement.
• Grant timely and free access for FDT UK, its agents, subcontractors, consultants, and employees to the premises, office accommodation, data, and other facilities of the Client, as reasonably required by FDT UK or any of these entities.
• Provide, in a prompt manner, any information reasonably required by FDT UK, ensuring such is accurate and complete in all material respects (including but not limited to Client Data, security access information, and configuration services).

Whilst FDT UK is providing Training Services:

• Provide a roadworthy and properly insured vehicle (for business use) for on-road practical driver training (unless alternative arrangements have been agreed in writing).
• Ensure that all the trainees attending on its behalf are not intoxicated or under the influence of drugs or other impairing substances. Any attendees who do not qualify will be excluded from the Training Services, which will be cancelled forthwith without a refund.

When FDT UK is delivering Driver Risk Management Solutions, the Client should not:

• Access, store, reproduce, display, distribute, transmit or disseminate any viruses or any other material which:
• Is illegal, harmful, threatening, abusive, defamatory, obscene, infringing, harassing or racially or ethnically offensive;
• Induces or encourages illegal actions;
• Involves sexually explicit images;
• Is discriminatory in race, gender, colour, religious beliefs, sexual orientation, or disability; or
• It is otherwise illegal or causes damage or injury to a person or property.

FDT UK reserves the right, without liability or prejudice, its other rights against the Client, to disable the Client’s use of any material that contravenes these provisions.

Try to:

• (Unless permitted by law, that cannot be waived by Agreement and only to the extent specifically permitted by this Agreement) reproduce, modify, duplicate, create derivative works of, frame, mirror, republish, download, display, transmit, or distribute a part or all of the Digital Platform in any form or media or by any means.
• De-compile, reverse compile, disassemble, reverse engineer, or otherwise debase to human-sensory level any portion or all of the Digital Platform.
• Access any portion or all of the Digital Platform in order to create a product or service in competition with the Digital Platform.
• Use the Digital Platform to sell services to third parties.
• (Subject to Clause 2) License, sell, rent, lease, transfer, assign, distribute, display, disclose, commercially exploit, or otherwise make available the Digital Platform to any third party.
• Attempt to obtain, or enable third parties to obtain, unauthorised access to the Digital Platform, other than under Clause 2.
• Introduce or enable the introduction of any virus or vulnerability into FDT UK’s network and information systems.
• Use all reasonable means to avoid any unauthorised access to or use of the Digital Platform and, in case of any such unauthorised access or use, immediately inform FDT UK.
• Make sure its network and systems are in accordance with the pertinent specifications given by FDT UK from time to time.
• Be entirely responsible, to the extent legally permissible and unless otherwise expressly stated in this Contract, for maintaining and securing its network connections and telecommunications links between its systems and FDT UK’s data centres. This includes responsibility for all matters, conditions, delays, delivery failures, and all other loss or damage arising out of or related to the Client’s network connections or telecommunications links or resulting from the internet.

The Client shall have all rights, title, and interest in all Client Data that is not personal data and shall be solely responsible for the legality, reliability, integrity, accuracy, and quality of all such Client Data.

In the event that FDT UK’s performance of its obligations under this Contract is prevented or delayed by any act or omission of the Client, its agents, subcontractors, consultants, or employees, FDT UK shall:

• Not be liable for any losses, charges, or expenses incurred or sustained by the Client arising directly or indirectly from such delay or hindrance.
• Be entitled to payment of the Charges notwithstanding any such delay or hindrance.
• Be entitled to recover any further losses, charges, or expenses FDT UK incurs or sustains that arise directly or indirectly from such delay or hindrance.

Client Acknowledgements

The Client hereby acknowledges and agrees to the following:

• If FDT UK cannot deliver Training Services for reasons beyond its reasonable control (for example, sickness of an instructor or bad weather), no compensation or refunds will be given. However, FDT UK will deliver the training as soon as possible on an alternative date. If a mechanical breakdown occurs, FDT UK shall deliver extra training time equal to the time lost due to the breakdown.
• Variations to Training Date(s) and/or start times will be made by FDT UK wherever possible (subject to Clause 6.9). If, however, the Training Services are rescheduled in full, FDT UK reserves the right to charge the Client any fee that the DVSA (or other third party FDT UK may have contracted to provide some or all of the Training Services) charges due to rescheduling.
• FDT UK will not be liable for any practical tests postponed by the DVSA.

Data Protection Compliance

Both parties agree to meet their respective data protection obligations as set out in Schedule 2 (Data Protection).

Intellectual Property Rights

FDT UK and its licensors shall have full ownership of all the FDT UK Intellectual Property. The Client and its licensors shall have ownership of all the Intellectual Property Rights in relation to the Client Materials.

FDT UK gives the Client or will make the direct grant to the Client a paid-up, worldwide, non-exclusive, royalty-free license to use the Deliverables in the Client’s business during the term of this Contract.

The Client hereby grants FDT UK an exclusive, fully paid-up, global, non-transferable, royalty-free, non-exclusive license to reproduce and amend the Client Materials for the duration of this Contract only, for the express purpose of rendering the Services to the Client under this Contract.

Subject to Clause 6, FDT UK shall reimburse the Client in full for any amount awarded by a court against the Client on account of or in connection with any claim made against the Client for infringement of a third party’s rights (including Intellectual Property Rights) arising from or connected with the Client’s receipt or use of the Services.

The Client will indemnify FDT UK in full for any amount awarded by a court against FDT UK consequent to or in respect of any claim made against FDT UK for the infringement of a third party’s rights (including Intellectual Property Rights) consequent on or relating to FDT UK’s receipt or use of the Client Materials.

Under no account whatsoever shall FDT UK, their personnel, agents, and subcontractors be responsible to the Client in case the claimed infringement is based on:

• A modification of the Driver Risk Management Solutions, the Digital Platform, or Deliverables by anyone other than FDT UK or
• The Client’s use of the Services or Deliverables other than in accordance with the instructions given by FDT UK;
• The Client’s continued use of the Services or Documentation following notice from FDT UK or any relevant authority of alleged or actual infringement.

Fees and Billing

As consideration for the supply of Services, the Client shall pay FDT UK the Charges as specified in Clause 6.

FDT UK shall invoice the Client the full Training Services Fee in advance of the Training Services Commencement Date.

FDT UK will charge the Client for the Driver Risk Management Solutions as follows:

• The Driver Risk Management Solutions Monthly Fee for every one of the first six calendar months of the Subscription Period will be charged in advance on or prior to the Driver Risk Management Solutions Commencement Date.
• The Driver Risk Management Solutions Monthly Fee for each subsequent calendar month within the Subscription Period will be charged monthly in advance on the first day of the respective calendar month.

Payment is due on the Client’s receipt of the respective corresponding invoice (unless otherwise agreed to in writing by the parties).

FDT UK is not required to deliver any Training Services until the applicable invoice for such Training Services has been paid in full by the Client (unless otherwise agreed in writing by FDT UK and the Client).

If the Client defaults in making any payment due to FDT UK under this Contract for Driver Risk Management Solutions by the due date, then, without prejudice to FDT UK’s rights under Clause 8 (Contract Termination), FDT UK is entitled to suspend all Services until full payment is made.

All Charges are VAT exclusive. The Client will also be liable to pay VAT to FDT UK at the current rate (if applicable), subject to the supply of a valid VAT invoice.

All sums which the Client is required to pay to FDT UK under this Contract shall be paid in full, without any netting, counterclaim, deduction, or withholding (save for any tax withholding or deduction as required by law).

Where bookings for Training Services have been finalized between the Client and FDT UK, the Client can cancel the Training Services. The proportion of the Charges for the concerned Training Services, or the actual fee mentioned (rather than the Charges), as outlined in the table below, will be applicable to cancellations, rescheduled Training Services, and/or Client-initiated amendments prior to the delivery of the Training Services:

All cancellations must be submitted by the Client in writing.

Limitation of Liability

Here, “liability” encompasses all types of responsibility under or in connection with this Contract. This encompasses but is not limited to, liability for Contract, tort (including negligence), misrepresentation, restitution, or any other basis in law.

Clause 7 shall not limit the payment obligations of the Client under this Contract.

Nothing in this Contract is intended to restrict any obligation which cannot be legally restricted. This includes, but is not limited to, the obligation for:

• Death or personal injury resulting from negligence.
• Fraud or fraudulent misrepresentation.
• Breach of the implied terms in section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).

Unless otherwise stated specifically and expressly in this Contract:

• The Client is entirely responsible for the results that are achieved using the Driver Risk Management Solutions and for any conclusions reached from its use. FDT UK will not be responsible for:
• Any loss resulting from mistakes or oversights in any information, instructions, or scripts given to FDT UK by the Client in relation to the Services or
• Any act of FDT UK at the request of the Client.
• All warranties, representations, conditions, and other terms of any nature expressed or implied by statute or common law are, as far as legally possible, excluded from this Contract.
• The Driver Risk Management Solutions are delivered to the Client on an “as is” basis.

Subject to Clause 2, Clause 7.3, and Clause 7.4, each party’s overall financial liability to the other for all loss or damage under or in relation to this Contract caused by any act or default of a party in a “Relevant Period” (defined as a consecutive 12-calendar-month period commencing on the Effective Date and on each anniversary thereafter) will not exceed the aggregate Charges paid by the Client to FDT UK in respect of the Services during such particular Relevant Period.

Subject to Clause 2, Clause 7.3, and Clause 7.4, Clause 7.6 defines the categories of loss wholly excluded from liability:

• Loss of profit.
• Loss of sales or business.
• Loss of agreements or contracts.
• Loss of expected savings.
• Loss of use or corruption of software, data, or information.
• Loss of or damage to goodwill.
• Indirect or consequential loss.

Agreement Duration and Ending the Contract

This Contract begins on the Effective Date and continues until terminated as outlined below or in Clause 2 or Clause 8.3:

• Training Services Only: The Contract automatically terminates upon completion of the Training Services.
• Driver Risk Management Services Only: Either can terminate this Contract with not less than 30 days written notice. This notice must expire on the final day of a calendar month. If notice is given by the Client, it may not be sooner than 6 calendar months after the Driver Risk Management Services Start Date.

Both Training and Driver Risk Management Services:

• If Driver Risk Management Services have already concluded, the Contract automatically comes to an end upon training service completion.
• If Training Services are already done, either party may terminate the Driver Risk Management Services part with a minimum of 30 days written notice, in accordance with the above rules (must terminate on month-end, Client notice not earlier than 6 months from commencement date).
• If Training Services are not yet finished, FDT UK’s responsibility for Driver Risk Management Services ends with at least 30 days written notice from either side, subject to the same terms.
• Termination or cancellation of Training Services is only effective for them and does not end the Contract for Driver Risk Management Services, which will remain.
• Termination of Driver Risk Management Services is only effective for them and does not end the Contract for Training Services, which will remain.

Immediate Contract Termination Rights

Both parties are free to terminate this Contract immediately (for both Training and/or Driver Risk Management Services) with written notice if:

• The other party significantly breaches the Contract and fails to remedy it within 14 days written notice or where the breach is incapable of remedy.
• The other party takes steps towards insolvency (e.g., administration, liquidation, cessation of business).
• The other party threatens or suspends a substantial proportion of its business.
• The other party’s financial situation worsens so much that, in the terminating party’s reasonable view, they can’t fulfil their Contract obligations.

FDT UK’s Immediate Ending Rights

FDT UK can also end this Contract immediately (for both Training and/or Driver Risk Management Services) with written notice if:

• The Client fails to pay any amount due by its due date.
• There’s a change of control of the Client.

Effects of Contract Ending

When this Contract comes to an end for any reason:

• All the licenses granted under it automatically come to an end, and the Client shall cease using the Services.
• Both parties shall return the other’s property, equipment, and other things (and copies).
• FDT UK can dispose of Client Data unless, within 10 days of termination, it is issued with a written request for the most recent backup. FDT UK shall endeavour to provide the backup within 30 days, subject to the Client’s paying all outstanding charges. Return or disposal charges for Client Data shall be paid for by the Client.
• The Client shall pay immediately all unpaid FDT UK invoices and interest. FDT UK can bill for services that have been performed but have not yet been billed, and these are payable forthwith.
• Terms meant to survive termination continue.
• Termination of this Contract does not prejudice rights or obligations accrued before the date of termination, including claims in respect of earlier breaches.

Partial Service Termination

Where the Contract is for both types of services and:

• Only Training Services are finished, terminated, or cancelled; or
• Only Driver Risk Management Services are cancelled;

Then the cancellation impact in Clause 8.4 happens solely to the services that were finished, cancelled, or ended. The obligations of the parties on the other services remain in full effect.

General Provisions

Unforeseen Circumstances

Both parties shall not be in default under or liable for delay in the performance of any obligation under this Contract if these are caused by events, situations, or causes beyond their reasonable control.

Rights and Obligations Transfer

Neither party shall assign, transfer, charge, subcontract, declare a trust over, or otherwise deal with any of its rights and obligations under this Contract without the prior written consent of the other party.

Confidentiality

Both parties undertake not to disclose any confidential information relating to the other party’s business, affairs, customers, clients, or suppliers at any time other than as allowed by Clause 3. For the purposes of this clause, “group” means the party, its subsidiaries, its holding companies, and their respective subsidiaries.

A party is entitled to pass on the other party’s confidential information:

• Its employees, officers, representatives, contractors, subcontractors, or advisers need the information to fulfil the party’s obligations under this Contract. Each party is responsible for making these persons comply with this confidentiality clause.
• As necessary by law, a court, or any government or regulatory body.

The parties will not utilise the other party’s confidential information for any business purpose other than performing its obligations under this Contract.

Full Agreement

This Contract constitutes the full agreement of the parties and supersedes all previous written or oral agreements, promises, warranties, representations, and understandings between the parties pertaining to its subject matter.

Both parties agree that by entering into this Contract, they do not rely on, and shall have no remedies in respect of, any statement, representation, or warranty (whether made negligently or innocently) not forming part of this Contract. Neither party shall be entitled to bring a claim with respect to any statement made in this Contract.

Changes

No variation of this Contract is binding unless it is in writing and signed on behalf of both Parties (or their respective representatives).

Waivers

Waiving any right or remedy under or by law is only effective if in writing and does not waive any future right or remedy.

Failure or delay to exercise a right or remedy does not waive the right or remedy, nor does it bar future exercise. Part exercise of a right or remedy does not bar full future exercise.

Severability

If a part of this Contract is made invalid, illegal, or unenforceable, it shall be altered to a minimum to make it valid, legal, and enforceable. If alteration is not possible, such a part will be treated as deleted. Such alteration or deletion will not impair the validity and enforceability of the remaining part of the Contract.

Formal Communications

All formal notice issued to a party under or regarding this Contract shall be in writing and delivered by:

• Hand delivery, or pre-paid first-class post/next working day delivery service to its registered office (if a company) or principal place of business (otherwise).
• Email to the addresses set out in the Contract Details.

A notice or communication is deemed received:

• If hand-delivered: At the time, it’s left at the proper address.
• If pre-paid post/next working day delivery: At 9:00 AM on the second Business Day after posting.
• If by email: Upon transmission, or if outside business hours in the receiving location, when business hours recommence. “Business hours” in this sense are 9:00 AM to 5:00 PM, Monday to Friday, excluding public holidays at the point of receipt.

This provision does not extend to the service of legal proceedings or other documents in legal proceedings, arbitration, or other dispute resolution processes.

Third-Party Rights

Unless otherwise stated, this Contract does not give a right under the Contracts (Rights of Third Parties) Act 1999 to any third party to enforce it.

Neither of these parties’ rights to terminate or modify this Contract is subject to the approval of anyone else.

Governing Law & Jurisdiction

This Contract, and any claim or dispute (including any non-contractual ones) that arises out of or in connection with it or its formation, will be governed by and construed in accordance with English law.

Each party irrevocably agrees that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim (including any non-contractual ones) arising out of or in connection with this Contract or its formation.

Skid Pan Course Booking Terms

Validity and Redemption

Vouchers for our Skid Pan Training Course expire after 12 months of purchasing them. We can be contacted via email at info@fdtuk.co.uk to redeem them.

Cancellation Period

You have 14 days from the purchase of a voucher to cancel your order and get a full refund by contacting us as set out above. Cancellations after the 14-day period will not be refunded.

Booking Amendments

Once you’ve arranged your Skid Pan Training Course, any amendments(e.g., date changes) should be requested at least 14 days prior to the Course date via the contact details supplied. Although we will attempt to honour reasonable requests for amendments, this is at our absolute discretion and not a requirement.

Conduct of the Participants

You and/or any other participant you are reserving for (referred to as “the Driver”) undertake:

• Meet the participant guidelines available on our website on the Course date.
• Follow all directions from our staff or associates on the Course day and comply with all track and venue regulations. We have the right to terminate the Course without liability to you or the Driver if this clause is not adhered to.

Course Cancellation by FDT UK

If we are unable to deliver the Course on your preferred date due to circumstances outside of our control, our responsibility will be limited to the sum you paid for the Course. (This is not applicable if you or the Driver are not able to deliver the Course as a result of non-compliance with these Terms and Conditions; in this case, we are not liable at all). In these cases, you can ask for a refund or rebook, depending on availability.

Indemnity Waiver

You and/or the Driver must complete and sign an indemnity/damage waiver form on the Course day before participation is allowed. To request a copy of this form in advance, please email info@fdtuk.co.uk.

Things We’re Not Responsible For

We are not responsible for any loss you incur if that loss is:

• Unforeseen: It was not clear it was going to happen, and nothing you had informed us of prior to booking indicated we should have anticipated it. You should inform us of any special circumstances by writing to info@fdtuk.co.uk prior to accepting your booking.
• Avoidable: Something that would have been prevented by you taking reasonable steps, including adhering to our instructions.
• Business-related: It refers to your use of the Course for commercial, trade, or professional purposes.

Legal Limitations

Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury resulting from our negligence, for fraud, or for any other liability that is not able to be excluded or limited by law.

Non-Transferable Booking

The Course booking is individual to you and/or the Driver and cannot be assigned to any other individual.

Handling of Data

Your personal data will be processed in accordance with our Privacy Policy, which is published on our website.

Online Webinar Course – Terms and Conditions

These conditions apply to FDT UK’s Online Webinar Courses as “Courses.”

Course Provider

The Course will be supplied by FDT UK and its related agents.

Booking Your Course

When you buy and book a Course, we will send you an automated confirmation email, including details to start learning.

We request that you book all course modules for your booked Course at the time of your original booking.

You might be able to reschedule a booked module up to 48 hours before it commences. Only if the identical module is scheduled to run on another date is this allowed. If we can offer an alternate date, you will not be charged for rebooking.

FDT UK is not bound to offer rescheduled dates for modules booked.

You cannot transfer your Course purchase, wholly or partly, to another Course.

It’s up to you to attend your reserved modules. If you don’t show up for a module or depart halfway through, FDT UK is not liable to offer an alternative.

All modules of a bought Course need to be completed within twelve months of purchase.

If FDT UK has to cancel or delay a module for any circumstance, we’ll let you know and provide an alternative date for the module in question. If an alternative date isn’t possible, the cost of such a module and any subsequent modules will be refunded on a pro-rata basis, and your subsequent bookings for modules on that Course will be terminated.

Payment

Payment will be made through PayPal’s secure online payment facility.

You can request a refund up to 14 days from the date of purchase, provided none of your booked modules have taken place, regardless of your attendance.

Course Materials

We may provide Course materials. These materials are the intellectual property of FDT UK and cannot be copied, reproduced, uploaded, displayed, or linked in any way, in whole or in part, without FDT UK’s prior written permission.

Technical Requirements

The Course will be conducted through the Go To Webinar platform. It’s your duty to have access to and use appropriate and compatible hardware and software to attend the Course.

FDT UK Driving Theory App – User Agreement

Introduction

These terms apply to your use of the FDT UK Complete Driving Theory App (the “App”). Our Privacy Policy, which explains how we treat your data, is part of these Terms.

1. About This App and Agreement

• This App assists users in preparing for their driving theory test.
• The App is operated and owned by FDT UK, the trading name for FIRST DRIVE TRAINING UK LIMITED, a limited company registered in England and Wales. (Registration number and address details may be included if necessary, but as previously instructed, these could be omitted or implied).
• These Terms govern all use of the App, creating a binding legal agreement between us and you.
• You must be at least 16 to create an account. By doing so, you accept and agree to these Terms.
• We may update these Terms periodically.

1. System Requirements

• Before buying or installing the App, ensure your device has enough memory, meets our specified system requirements, and has Internet access. Check that your device and internet connection meet all operational needs.
• By accessing and using the App, you acknowledge that you are equipped with the requisite device, hardware, software, and internet capability. We disclaim any responsibility for problems with your equipment or connectivity needed to use the App.

1. User Accounts

• You will be required to create an account (“Account”) in order to utilise the App, which requires you to provide information and select a username.
• You warrant all data you provide in Account registration to be accurate, complete, and true. You agree to indemnify us against any claims, damages, costs, expenses, and liabilities (including attorney fees) if your provided information is erroneous or incomplete.
• You are required to keep your Account information up-to-date through the App.
• Your username is personal and for your app usage only; do not share it.
• Do not let someone else use your Account or do anything that could weaken its security.
• You are entirely responsible for keeping your username and password secret.
• You are liable for all use of your Account, and you agree to sole liability for any use undertaken using your username and password, whether you approve it or not.
• We can take down or reclaim usernames at will, including when a username violates the rights of a third party.
• We can suspend or terminate your Account if we detect or believe that fraudulent, abusive, or illegal activity is taking place or if you are in violation of these Terms.

1. Intellectual Property

• All intellectual property rights in the App and its content are owned by FDT UK and its licensors.
• Making use of the App does not give you any rights to the App or its content.
• All copyright, design rights, database rights, patent rights, trademarks, and other intellectual property rights in the App and its content are owned by us or licensed to us unless otherwise stated.
• All third-party trade names and trademarks are the property of their respective owners, and we make no warranty or representation as to them.
• If you are a rights owner (or their agent) and you think App content is infringing your intellectual property or is illegal, and you want it to be removed or access to it disabled, please send an email to info@fdtuk.co.uk with “Infringement Notice” in the title. Your email must contain:

1. Specifics of the content you allege is infringed, and a description of where it may be found within the App is enough to enable us to locate it.
2. Enough contact information (email, phone) to enable us to contact you to discuss your claim.
3. A statement that asserts: you are the rights holder or an agent authorised by the rights holder; you truly believe the complained-of content is unauthorised; and the facts contained in your notice are accurate.

5. Usage Rules and Restrictions

You consent to abide by such Terms and all rules of App usage.

You will not (except as is allowed by law):

• Hack, alter, reverse-engineer, or make derivative works from the App or any portion thereof.
• Access any portion of the App without authorisation.
• Delete, alter, or conceal any copyright, trade mark, or proprietary notice in the App.
• Develop software that duplicates or simulates the App’s data or functionality.
• Share any portion of the App with a third party who has not assented to these Terms.
• Copy or take advantage of any portion of the App or its content.
• Use the App dishonestly or for any illegal or improper purpose.
• Try any of the aforementioned activities.

6. Responsibility and Disclaimers

Service Provision

We provide and host the App on an “as is” and “as available” basis only, which means we’re only liable to provide our services with reasonable skill and care.

External Links

We haven’t reviewed or approved “External Sites” (third-party websites or services pointing from the App or from other users). Your access and use of such External Sites are entirely at your risk.

Excluded Liabilities

We provide no other warranties for the App. To the extent permitted by law, we disclaim responsibility for:

• Any loss or damage, direct, indirect, special, punitive, or consequential, whether or not we were aware that it might occur. This includes any loss of your financial investment from using the App.
• The validity, timeliness, or accuracy of information and content in the App.
• Delays or interruptions in updating the App.
• Any defective or misleading content on the App.
• Infringement of third-party intellectual property rights by other users of the App.
• Availability, quality, content, or character of External Sites.
• Purchase on External Sites or with third-party retailers using the App.
• Loss or damage resulting from viruses or malicious software that may infect your equipment, software, data, or other property from anyone using, accessing, or downloading the App.
• All warranties, conditions, representations, and other terms which might otherwise apply in the absence of this notice.

App Operation

We do not warrant that the App will run without interruption or fault.

Events Beyond Our Control

We are not responsible for our failure to perform any obligation under these Terms if such failure results from an event beyond our reasonable control.

Implied Warranties

Unless specifically stated, there are no warranties, conditions, or terms expressed or implied, statutory or otherwise. All such terms are excluded to the fullest extent permitted by the law.

Prohibited Use

You shall not use the App in any manner that is:

•  
• Would give rise to civil or criminal liability on our part.
• Could cause us to be brought into disrepute.

No Guarantee of Success

The App is only for assisting you in preparing for the theory driving test. You understand that the use of the App does not mean you will pass the theory test. Our maximum liability to you for all damages incurred through your App usage (other than personal injury as a matter of law) will be £100.00.

7. Indemnification

You indemnify and hold us harmless from all claims, damages, charges, costs, and liabilities (including fees for attorneys) arising out of or in connection with your App use, your breach or alleged breach of these Terms, or your infringement of any law or third-party right.

8. App Store Specific Terms

• Below are the terms Apple requires from users of the iOS version of the App (for Apple iPad, iPhone, etc.):
• You agree that these Terms are a contract between you and us, FDT UK, and not with Apple Inc. or any of its related companies (“Apple”). You also acknowledge that we are responsible only for the App and its content.
• As long as you comply with all these Terms, we provide you with a personal, non-exclusive, revocable, non-transferable license to use the App on an iOS device that you own or control, subject to the Apple App Store Terms of Service.
• We are the only ones responsible for supporting and maintaining the App. You know that Apple is not under obligation to provide support or maintenance for the App.
• You understand that we, not Apple, are responsible for dealing with any claims you may have regarding the App or your ownership/use of the App. These include, but are not limited to:

Product liability claims.

Claims that the App is not complying with legal or regulatory standards.

Claims under consumer protection legislation.

• If a third party alleges that the App infringes their intellectual property rights, you agree that we alone shall be liable for investigating, defending, settling, and resolving such claims, and not Apple.

You agree that:

• You are not in a country against which there is a US Government embargo or is designated by the US Government as a “terrorist supporting” country.
• You are not listed on any US Government list of prohibited or restricted parties.

You understand and agree that Apple is a third-party beneficiary of these Terms. By accepting these Terms, Apple will be entitled (and will be deemed to have accepted such right) to enforce these Terms against you as a third-party beneficiary.

The App utilises third-party software and services (as discussed elsewhere). As such, your use of the App is also governed by your agreeing to and complying with the third-party terms. You acknowledge that you will comply with the relevant third-party terms and conditions when using the App. Further information is in our Privacy Policy.

9. Third-Party Links and Information

External Resources

Where we offer links to other websites or apps in our App, these are for your convenience and information purposes only. We are not liable for the content or operation of these linked resources, and it is your responsibility to check their terms of use.

Third-Party Content

The App may contain third-party content. We are not responsible for such content, and unless Clause 6 applies, we exclude all liability for its accuracy and completeness.

10. Agreement Termination

Terms Ending

These Terms take effect when you download, install, or use the App, and they remain in effect until either of us terminate them. You may terminate these Terms at any time by deleting all copies of the App from your devices. These Terms will terminate automatically if you don’t comply with any of their terms. On termination, you must discontinue using the App and erase all copies. We can terminate or suspend your App access if you fail to adhere to these Terms or our policies.

Service Interruptions

We might temporarily discontinue the App at any time for maintenance, upgrades, or other administrative purposes. We’ll try our best to restrict how long this takes.

Discretionary Termination

Notwithstanding other terms, we can terminate our agreement with you (in whole or in part) for any reason on reasonable notice. If this occurs:

• If you have enjoyed the App for free, you shall not receive any compensation or refund.
• If you paid for the App, you will not be refunded if you have enjoyed what you paid a substantial amount for. If you have not had a reasonable chance to enjoy the app, we will issue a proportional refund (the original text stops here, assuming it would outline a refund).

11. General Conditions

Consumer Rights

These Terms are subject to your statutory and common law consumer rights. They don’t exclude any liability that cannot be excluded or limited by law, nor do they exclude or restrict our liability for death or personal injury caused by our negligence.

Entire Agreement

These Terms constitute the entire agreement between you and us in relation to your App use, replacing any other terms.

No Waiver

Not enforcing any term doesn’t mean we waive that term.

Severability

If any part of these Terms is found to be unenforceable, we’ll amend it minimally to make it enforceable, and the rest of the provisions will remain fully valid.

Geographic Scope

The App is meant for and directed at the United Kingdom. We don’t guarantee that the App complies with the laws of any other country.

Governing Law

These Terms are interpreted under English law, and both of us agree to the exclusive jurisdiction of the English courts in the event of any disputes.

Transfer of Rights

We may assign or transfer this agreement by providing you with reasonable notice, which may be via the App or your registered email. You, however, cannot assign, sublicense, transfer, or dispose of the rights under these Terms.

Contact Us

Please contact us with all questions, comments, or questions. We’ll respond within 48 hours.